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+44 2038 8500 12 Pfeil runter
02038 8500 12 Pfeil runter

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Monday – Thursday between 8am-3pm

Fridays from between 8am-1.30pm

Telephone: +44 2038 8500 12

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  • After proof of export you receive the German value added tax.
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Return Policy Pfeil runter
  • All robots come with a 14 day, free trial period.
  • We will deliver all packages for free (on orders over £100), You will only pay for the return postage.
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Right of cancellation
(Consumer is any natural person who enters into a legal transaction for purposes which can not be predominantly attributable to either his commercial or self-employment)

Cancellation

You have the right to cancel this contract within a period of fourteen days without giving reasons.
The cancellation period shall be fourteen days from the date,

- on which you or a third party you designate, which is not the carrier, have or have taken possession of the goods, provided that you have ordered one or more goods under a single order and are delivered in a uniform manner;

- on which you or a third party you designate, which is not the carrier, have or have had the last product, provided that you have ordered several goods under a single order and are delivered separately;

- on which you or a third party you designate who is not the carrier, have or have had the final part or the last piece, provided that you have ordered a product which is delivered in several parts or pieces;

In order to exercise your right of revocation, you must inform us (Haushalts-robotic GmbH & Co. KG , Fritz-Huber-Str. 1-3, 68165 Mannheim, E-Mail address: info@haushalts-robotic.de) by means of a clear statement (eg Letter, fax or e-mail) about your decision to revoke this contract. You can use the enclosed sample cancellation form, but this is not required.

In order to keep the cancellation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of cancellation

If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees.

 

For free return, please contact our customer service, so that they can email you a return shipping label, for free. Returns which are not free or not returned with our return address can not be accepted and processed in the warehouse.


We bear the cost of returning the goods.

They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

Exclusion and extinction grounds

The right of cancellation does not exist with contracts

- the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer;
- to deliver goods which are likely to deteriorate rapidly or whose expiry date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which has been agreed upon at the time of conclusion of the contract but which may be delivered at the earliest 30 days after the conclusion of the contract and the actual value of which depends on fluctuations on the market to which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or magazines, with the exception of subscription contracts.

The right of revocation expires prematurely in the case of contracts

- the supply of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery;
- the supply of goods which, by reason of their nature, are inseparably mixed with other goods;
- for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
____________________________________________________________________________________

Model withdrawal form

(If you want to revoke the contract, please fill out this form and return it.)

- To Haushalts-Robotic GmbH & Co. KG, Fritz-Huber-Str. 1-3, 68165 Mannheim, Germany Email address: info@haushalts-robotic.de:

- I / we (*) hereby revoke the contract concluded by me / us (*) concerning the purchase of the following goods (*) /
The provision of the following service (*)

- Appointed on (*) / received on (*)

- Name of the

 

 

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